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Utilities Customer Information & Services

Sandra E. Anderson, MPA, CPM, APR


New Port Richey
Drive-through and Walk-up Services:
Monday - Friday:
8:30 a.m. - 4 p.m.  

11355 DeCubellis Road
New Port Richey, FL 34654
  Dade City
  Limited Walk-up Services:
  Monday - Friday:
  8:30 a.m. - 4 p.m.

 14236 Sixth Street (1st Floor)
 Dade City, FL 33523
Land O' Lakes
Drive-through and Walk-up Services:
Monday - Friday:
8:30 a.m. - 4 p.m.

19420 Central Blvd.
Land O' Lakes, FL 34637
(727) 847-8131  (352) 521-4285 (813) 235-6012
View map                                                 View map                                                                   View map
 Additional Contact Options

   After Hours Emergencies: (727) 847-8144



                                                                    Customer Information & Services - Office Hours

Important Customer Service Reminder


The Land O’ Lakes and New Port Richey Customer Service Centers provide Drive-through and Walk-up services at both locations Monday through Friday from 8:30 a.m. to 4 p.m. Drive-through services include everything from opening and closing an account, to checking amount due and making a payment. 

The Dade City Customer Service office provides limited walk-up services Monday through Friday from 8:30 a.m. to 4 p.m. This location does not provide any drive-through services.

What are the alternative options?

Deposit Drop Box: The locations listed above have a drop box available to securely place payments, billing adjustment paperwork, applications for service, and any pertinent paperwork. Drop box access times vary. Please check each location listed below for availability. Paperwork must be in an envelope and fully completed with the customer’s first and last name, account and customer numbers, and any details needed to complete a request.