Pasco County Utilities

About Pasco Easy Pay

New Features

First Time Users

Online Services

Quick Payment

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Welcome to Pasco County Utilities Online Payment Website.

Online Bill Pay image with hands on keyboard Pasco County Utilities has enhanced the services available to you on the online payment website. You can pay your utility bill online, review past bills, compare usage histories and request e-bills instead of a paper bill.

You may register or login by selecting “Login” in the upper right hand corner. Registering will provide you the option to view account information. Select “Online Payment” on the lower left hand side of the page to make a quick online payment without viewing account information.

Please contact our Pasco county Utilities Customer Information & Services Office at (727) 847-8131 if you need assistance. Thank you for visiting our online payment website. We hope you find it informative.

Visit PascoCountyUtilities.com to learn more about services provided.

Payment Options

Overseas Customers Who Experience Difficulty Accessing the Online Easy-Pay

Please contact your Internet Service Provider (ISP) to resolve the issue. Online Easy-Pay does not have anything in place that blocks customers from using the site, regardless of geographic location. Payments made on an account in a timely manner are the responsibility of the account holder. If the online payment option is not a viable option while overseas, please consider one of the three additional alternatives available: Pay by Phone – EFT Form – Mail Payments

Pay-by-Phone	855-786-5344 • Same day payment processing • NOTE: Accounts can not be closed via phone call. To close an account please use the online View - Close Account Form
EFT Form	Automatic Monthly Payment • Electronic Funds Transfer can be established in person at a Customer Service drive-through or walk-up location. View Locations \| View EFT Form
Mail Payment	Send to: Pasco County Utilities P. O. Box 2139 New Port Richey, FL 34656-2139
Overnight Delivery	Using Fed-Ex or UPS Send to: Utilities Customer Information & Services 7536 State Street New Port Richey, FL 34654 (Do Not Use USPS for Overnight Delivery)

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Reconnect Services

IMPORTANT NOTE: The following steps are to restart services that have been disconnected due to non-payment or a delinquent account.

Step One: Making a payment to restart service is the first step in getting services reconnected. Personal Checks are NOT an accepted form of payment to reconnect services.

Payments to reconnect service can be made online though this website (Pasco Easy Pay) or though Pay-by-Phone at 855-786-5344. Customers unable to use the online or phone features have the alternative option of using the drive-through in New Port Richey and Land O’ Lakes to pay by Cashiers Check, Cash, or Money Order, open Monday - Friday from 8:30 a.m. - 4 p.m.

Paying the wrong amount will delay re-connection of services.
A fee of $145.00 will be included in the total bill to restart service.
A new deposit will be required if there is currently no deposit on the account.

Step Two: After a payment has been made contacting a Customer Service Representative is required.

Payments and a notification call made prior to 2 p.m., on the day your services were turned off, will be restored the same day.
Payments and a notification call made after 2 p.m., on the day your services were turned off, will be restored the next business day (Monday - Friday).

Both full payments and partial payments made after services have been disconnected, customers must contact the main office to have service reconnected. Notification phone calls are required and necessary.

West Pasco (727) 847-8131 • Central Pasco (813) 235-6012 • East Pasco (352) 521-4285

Utilities Customer Service Representatives are available by phone, Monday - Friday, 8:30 a.m. - 4 p.m.