Customer # - Account #
 Due Date
 Account Status  Online Payment ID
Account #
Utilities Customer Information & Services

Sandra E. Anderson, MPA

Customer Service Administrator

New Port Richey
Only Drive-through Services:
Monday - Friday:
8:30 a.m. - 4 p.m. 

7536 State St. Suite 118
New Port Richey, FL 34654
Dade City
Only Walk-up Services:
Monday - Friday:
8:30 a.m. - 4 p.m.

14236 Sixth Street (1st Floor)
Dade City, FL 33523
Land O' Lakes
Only Drive-through Services:
Monday - Friday:
8:30 a.m. - 4 p.m.

19420 Central Blvd.
Land O' Lakes, FL 34637
(727) 847-8131 (352) 521-4285 (813) 235-6012
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 Additional Contact Options

After Hours Emergencies: (727) 847-8144



Customer Information & Services - Office Hours

Important Customer Service Reminder


The Land O’ Lakes and New Port Richey Customer Service Centers remain closed to protect the health and safety of customers and staff. This change took effect March 20, 2020 and will remain in effect until further notice.

Drive-through services will remain open at both locations from 8:30 a.m. to 4 p.m., where a member of the Pasco County Utilities Team can support customers and receive any necessary paperwork. The Dade City location will remain open from 8:30 a.m. to 4 p.m.

What are the alternative options?

Deposit Drop Box: The locations listed below have a drop box available to securely place payments, billing adjustment paperwork, applications for service, and any pertinent paperwork. Drop box access times vary. Please check each location listed below for availability. Paperwork must be in an envelope and fully completed with the customer name, account numbers, and any details need to complete a request.